Using images

In your designs you can use the following images:

  • Any file format a regular browser supports (e.g. JPG, PNG, WebP etc.);

  • Color profile RGB or sRGB (no CMYK!);

  • 300 dpi (for the correct sharpness);

  • For background images: use the dimensions of the desired card format. You can find the dimensions in the bottom right of the editor or see the design specifications page.

Hosting of images

You can upload images to our portal or in the editor and use them in your designs. If you want to use images from an external source instead of uploading them to our portal, please keep the following things in mind:

  • Your server needs to be able to process a lot of requests when sending a lot of postcards;

  • A Google Drive folder is not sufficient and very unstable;

  • Any orders with images that do not return a 2xx HTTP status code when rendering an order will fail.

We strongly recommend you upload your images to our portal or editor to ensure successful rendering.

When you are using a firewall to protect your static images below, use the below information to whitelist us.

IP address

User Agent

Mozilla/5.0 +