At the end of each month, you will receive a collective invoice for all mail you have sent during that period.
This invoice contains:
The total shipping and printing costs for that month
The VAT on those sent cards
Any cost centre information (if you use it)
The invoice is automatically sent to the email address set up in your account.
For your administration, the prepaid balance is considered pre-paid credit. It only becomes revenue (and is therefore subject to VAT) once the mail has actually been sent. Your accountant can therefore book the top-ups as "credit on account."
When topping up your prepaid balance, you are not yet purchasing cards. You are only depositing money into your own account at Print.one at that moment, and no service has been rendered yet. It is therefore not revenue, and no VAT is yet due.
You will not receive an invoice with VAT for the top-up, but only a payment confirmation (which you can view as proof of the deposit). The actual VAT invoice will only follow at the end of the month, and only for the cards that were actually sent and delivered during that period. If you want to use cost centres, look Cost Centres (BillingId).
All prices are inclusive of printing and shipping costs, excluding VAT. Prices may change due to market conditions. More information can be found in our terms and conditions.